Kitchener

Responsible for the comprehensive design of the City of Kitchener website, including a unique mobile-responsive interface, and the Citizen Portal—a web application that serves as a centralized, user-centric hub providing seamless access to all city hall services. With single sign-on (SSO), users can effortlessly manage tasks such as paying taxes, renewing licenses, and receiving real-time notifications on citywide events. By prioritizing user experience (UX) and accessibility, the design ensures that key information and services are only a few clicks away, streamlining interactions between the city and its residents.